Staff Roles and Permissions

Every Glowcheck user has one of three roles: Owner, Admin, or Staff. Roles control what each person can see and do in the app.

Role overview

Feature	Owner	Admin	Staff
View calendar and appointments	Yes	Yes	Yes
Book and manage appointments	Yes	Yes	Yes
View and manage clients	Yes	Yes	Yes
Manage services	Yes	Yes	No
Manage workstations	Yes	Yes	No
Invite and manage staff	Yes	Yes	No
Edit salon details	Yes	Yes	No
Edit other staff’s availability	Yes	Yes	No
Edit own availability	Yes	Yes	Yes
Edit own service assignments	Yes	Yes	Yes
Manage subscription	Yes	No	No
Deactivate staff members	Yes	No	No
Change staff roles	Yes	No	No

Owner

There is one owner per salon (the account that created it). Owners have full access to every feature including subscription management, deactivating staff, and changing roles.

Admin

Admins can manage the day-to-day operations of the salon — appointments, clients, staff, and services — but cannot manage billing or promote other users to admin.

Assign the Admin role to managers or senior staff who need to configure the salon but shouldn’t have access to billing.

Staff

Staff members can:

• View the full appointment calendar
• Book and manage appointments
• Manage their own weekly availability
• Manage the services they’re assigned to

Staff cannot change salon settings, view other staff’s pay or personal details beyond name and role, or manage the subscription.

Changing a staff member’s role

Only owners can change roles.

1. Go to the Staff tab.
2. Tap the staff member.
3. Tap Edit Role.
4. Select the new role and save.

Deactivating a staff member

If someone leaves your salon, deactivate their account rather than deleting it. Deactivated staff no longer appear in availability or booking flows, but their past appointments remain intact.

1. Go to the Staff tab.
2. Tap the staff member.
3. Tap Deactivate.

Only owners can deactivate staff.